Program Innovation
Business Playbook for MSME
Gender Inequality
Livelihood
Capacity Building
Training
Communication Tools
Client:

The objective of the playbook is to help the women entrepreneurs to navigate their business journeys by simplifying complex business essentials into simple easy-to-understand and interactive workbooks.
Compliance
Marketing & Sales
Financing & Accounting
Production & Distribution
Customer Service
Timeline: 4 months
Business Essentials for Women Entrepreneurs
Women entrepreneurs in the program were leading from the ground, but still lacked a few pragmatic knowledge of business essentials.
Tieing up with Grameen, we set out to understand their needs, ecosystem and challenges which helped us design tools to assist them in this role.
What did we do?
Pillars we built the playbook on business fundamentals
We made it accessible & physical
We made it visual & low-literacy friendly
We made it in local languages
Outcomes
Write 4-5 statements on the context and project.
Effective Program Implementation
Helped the field team deliver the program universally & scale it
Higher Adoption
Attracted more small business owners & enabled them to kickstart their journey
Encourage Independence
Reduced dependency on the field team by enabling easy access to information and resources

Immersion
Identifying topics & learnings to be included for each playbook

Explore and Identify
Scoping the narrative & content by talking to the key stakeholders - Strategy Team, TG, Beneficiaries.

Ideate and Co-create
Defining the overall narrative & structure of the playbook. And defining the Visual Guide & Style

Pilot and Testing
Workbooks were tested with Women chohort, digitally, using Whatsapp for a quick round of feedback.
Our Process
Components
The Playbook is your ultimate guide to translate your program strategy into action on the field, and helping you map out your blueprint for impact.
Unlock the power of behaviour science in your programs

Activities and Promts
Interactive approach to encourage learning

Concepts
Breaking down complex information for people with low-literacy

Mascot
A storytelling approach to make learning relatable
Read in Hindi
Read in English
Tools and Frameworks we used
The Behavior Design Framework is a structured approach that blends psychology, behavioral economics, and design to understand how people think and act. The goal? To create products, services, or environments that naturally guide people toward certain behaviors and make decisions easier and more intuitive!
Got a wicked problem? We’re all ears.
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What They Say About Us
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